Job Classification:

Marketing & Communications - Communications

The Company:

Prudential Financial (NYSE: PRU), an industry leader in financial services for more than 150 years, is on a journey to become a higher growth, more nimble company - expanding access to investing, insurance, and retirement security for more people across the globe.  We provide a wide array of financial products and services, ranging from individual life insurance, retirement, and annuities to asset management.  With over $1.6 trillion assets under management and office presence in 20 countries across 5 continents, we help customers world-wide develop strategies for growing and protecting wealth.

Prudential’s Marketing Organization is integral to the growth of the company, driving deep understanding of customers and delivering experiences that achieve exceptional business outcomes. Come be part of a diverse team of marketers who are passionate about putting customers at the center of everything we do and making their lives better by solving the financial challenges of a changing world.

The Role:

The B2B Social Media Strategist (Manager) is responsible for leading the strategy, planning, and execution of Prudential’s B2B and executive-facing social media presence, with primary ownership of LinkedIn and related professional platforms. This role helps shape how Prudential shows up for corporate, institutional, employer, financial professional audiences on social media — translating business priorities, brand strategy, audience insights, cultural intelligence, and performance data into platform-native, social-first content that drives brand relevance, trust, and consideration, while supporting key business narratives and growth objectives.

This is a highly strategic and hands-on role, serving as a day-to-day center of expertise for B2B and executive social media. The B2B Social Media Strategist (Manager) partners closely with Brand & Advertising, Business Marketing, Growth Marketing, Paid Media, Communications, Analytics, Compliance, and Sales Enablement to ensure aligned planning and strong execution across the enterprise.

This role is supported by a more junior content strategist/executor, with a specific focus on executive posting and social sales activation.

Key Responsibilities

B2B Social Strategy & Channel Management

• Lead the development and ongoing management of Prudential’s B2B social media strategy, primarily across LinkedIn (corporate and business-line channels).
• Define and maintain content pillars, audience segments, and messaging frameworks aligned to brand strategy and business priorities.
• Apply a social-first mindset, ensuring content is designed for professional audiences and platform-native engagement.
• Translate complex financial and institutional topics into clear, compelling, and relevant social content.
• Stay current on platform trends, best practices, and professional audience behaviors, bringing informed recommendations to the broader team.

Executive Social Strategy & Thought Leadership

• Support and execute social media strategies for senior leaders (e.g., CEO, CMO, business unit leaders), in partnership with Communications and leadership support teams.
• Develop executive thought leadership themes, messaging guidance, and posting cadences.
• Draft, edit, and refine executive social posts, ensuring consistency with brand voice and enterprise narratives.
• Provide guidance to leaders on effective, risk-appropriate social engagement.

Social Sales & Field Enablement (Strategic Partnership)

• Support the strategic direction of enterprise Hearsay content, messaging themes, and content guidelines – in close collaboration with Business Marketing teams.
• Partner closely with the B2B / Executive Programs Manager (Hearsay Lead) on content planning, governance, and distribution.
• Collaborate with Sales Enablement and business partners to support advisor and field activation through social channels.

Performance, Insights & Optimization

• Monitor ongoing performance of B2B and executive social content, identifying opportunities for optimization, improvement and paid media amplification.
• Partner with Analytics and Insights teams to track KPIs, assess performance, and apply learnings to future planning.
• Use audience insights, competitive intelligence, and reputation signals to refine messaging, content mix, and posting approaches.
• Contribute to a learning agenda that improves effectiveness over time.

Cross-Functional Collaboration

• Partner with Business Marketing, Sales, Communications, and HR to support priority initiatives.
• Collaborate with internal creative teams and agency partners on B2B content and executive assets.
• Serve as a strategic partner to internal stakeholders, helping translate business needs into effective social content.

Governance, Risk & Compliance

• Ensure B2B and executive social content aligns with brand standards, regulatory requirements, and enterprise social governance.
• Partner with Legal, Compliance, and Reputation teams to support responsible and compliant execution.
• Help balance creativity, relevance, and speed within a regulated environment.

Qualifications

• 8+ years of experience in B2B social media, communications, financial services, or social strategy roles.
• Strong understanding of LinkedIn and professional audience engagement, including executive presence and thought leadership.
• Excellent writing and storytelling skills, particularly for executive and professional audiences.
• Experience supporting senior leaders, leadership communications, and sales channels.
• Ability to translate complex business topics into clear, concise, and engaging content.
• Strategic mindset with the ability to balance planning and hands-on execution.
• Comfortable working across multiple stakeholders in a matrixed environment.
• Familiarity with Hearsay or other distributed advisor platforms strongly preferred.

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $114,500.00 to $188,900.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level. 

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 

• 401(k) plan with company match (up to 4%). 

• Company-funded pension plan. 

• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. 

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.