Tiktok Shop Influencer Manager

We’re looking for a TikTok Shop Influencer Manager to support a fast-growing personal care brand!

In this role, you’ll help manage and grow TikTok Shop influencer & affiliate operations, engage with creator communities, and support day-to-day campaign execution. You'll assist with content auditing, community messaging, product sample approvals, and performance reporting—playing a key part in driving visibility, engagement, and GMV on TikTok.

This is a great opportunity for someone who’s passionate about creator marketing and social commerce, with a sharp eye for trends and a knack for community building. If you're proactive, detail-oriented, and excited to help scale affiliate efforts, we’d love to hear from you!

Salary Range: up to 85,000 per month
Note: Rate/Salary will depend on your current competencies matched to the position's job description and requirements based on the assessment results.

The Benefits

• Work Set-up: Permanent Work From Home
  Bonuses: 
• Attendance Bonus of $ 25 for every monthly perfect attendance
• Performance Bonus
• Anniversary Bonus of PHP 5,000 for your 1st year in service and PHP 10,000 for 2 years in service
• Referral Bonus of $ 300 for every successful referral
• Holiday Paid Time Off (PTO) for 7 days in a year
• Paid Time Offs (PTO) for 6 days in a year
• Prepaid Health Card

Core Tasks:

• Manage affiliate messaging center: read, respond, and triage messages with a mix of templated and custom responses.
• Manage Discord channel of TikTok Shop Affiliate Community
  • Assist with ongoing affiliate engagement through community management support (e.g., Discord) and occasional support for Q&A or training sessions.
• Approve affiliate sample requests based on defined product and brand criteria.
• Maintain and update tracking spreadsheets (Google Sheets) for metrics such as invitations sent, affiliate activations, samples sent, videos posted, and GMV generated.
• Provide weekly reporting on key KPIs including active affiliates, videos posted, sample-to-post conversion, GMV, and ROAS.
• Coordinate with internal teams to align affiliate operations with broader D2C and TikTok Shop strategies.
• Stay up-to-date with TikTok Shop trends and affiliate marketing best practices.
• Source and aggregate Spark Codes from affiliates (via Discord and Affiliate Messaging Center) to use in advertising campaigns 
• Daily / every-other-day Affiliate Video auditing
  • Spot check top videos to ensure they adhere to brand guidelines
    • Follow process to coordinate video and/or link removal with affiliate if they do not adhere
  • Identify insights/trends of what’s working/not working
• Tentative based on strategy
  • Execute mass outreach (10,000–20,000+ weekly) to targeted TikTok Shop affiliates using invite tools based on engagement, demographics, and product fit.
  • Engage Discord community by running “competitions” to incentivize GMV driving efforts

• 2+ years of experience in affiliate or influencer marketing, ideally within an e-commerce or social commerce environment.
• Experience with TikTok Shop tools and UI (GMV Max, Affiliate Center, Seller Center, etc.).
• Strong English written and verbal communication skills, with attention to detail in messaging and approvals.
• Intermediate proficiency in Google Sheets (must be comfortable with pivot tables, formulas, and basic reporting).
• Comfort in handling customer support-style inquiries and managing digital communication across platforms.
• Prior TikTok shop experience. Prior experience supporting D2C brands or managing operations on marketplaces like Shopify or Amazon.
• Analytical mindset with ability to interpret campaign data and suggest optimizations.
• Comfortable learning new tools or platforms quickly and independently.
• Ability to work US hours; or with partial overlap (especially for reporting and live questions).

• Experience using community platform Discord.
• Experience supporting D2C brands or managing operations on marketplaces like Shopify or Amazon.