Position Summary: We're looking for a creative, data-driven Social Media Strategist to own and evolve our brand presence across all social platforms. This person will be responsible for developing channel strategies, managing day-to-day content execution, leading our influencer program, and driving community engagement that connects with our audience and supports business goals.
Essential Functions/Responsibilities:
Strategy & Planning
- Develop and execute a comprehensive social media strategy aligned with brand objectives, product launches, and campaigns.
- Identify emerging platforms, trends, and best practices to keep the brand ahead of the curve.
- Create monthly/quarterly content calendars that balance evergreen storytelling with timely, trend-driven content.
Influencer & Creator Program
- Own the influencer/creator program end-to-end: strategy, outreach, negotiation, onboarding, and relationship management.
- Develop scalable campaigns with influencers to drive brand awareness, engagement, and conversions.
- Track influencer performance, ROI, and overall impact on growth.
- Cultivate a strong network of brand advocates and ambassadors.
Content & Creative Direction
- Partner with design, brand, and e-commerce teams to concept and produce high-performing creative assets (video, photo, graphics, reels, TikToks, etc.).
- Ensure brand voice and visual identity are consistent across all platforms.
Community Management
- Build and maintain an engaged online community by monitoring comments, messages, and trends in real time.
- Develop playbooks for proactive engagement, customer responses, and reputation management.
Analytics & Reporting
- Track and analyze KPIs (reach, engagement, growth, conversions, sentiment) to measure success.
- Provide insights and recommendations to optimize content performance and inform future strategy.
- Test, learn, and refine approaches through A/B testing and platform analytics.
Collaboration
- Partner closely with cross-functional teams (PR, eComm, Customer Experience, Product, Events) to integrate social into larger brand initiatives.
- Act as the go-to subject matter expert for all things social media within the organization.
Qualifications
- 3–5 years experience in social media strategy, influencer marketing, or digital marketing (agency or brand side).
- Proven track record of growing and engaging audiences on Instagram, TikTok, Facebook, YouTube, LinkedIn, and emerging platforms
- Experience managing influencer programs, from identifying talent to negotiating contracts and tracking ROI.
- Strong understanding of analytics tools (native platform insights, Sprout, Later, AspireIQ, GRIN, etc.).
- Excellent communication and copywriting skills with a knack for brand storytelling.
- Creative thinker with an eye for design, trends, and cultural moments.
- Organized, detail-oriented, and able to juggle multiple projects in a fast-paced environment.